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Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)

Jul 31, 2023

The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider’s body impacts the handlebar hook during a crash.

About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard).

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Recalls” at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.

This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. “POLARIS” or “KHAOS” is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle’s frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.

The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider’s body impacts the handlebar hook during a crash.

The main injector fuel return hose can leak, posing a fire hazard. This can also result in serious property damage, injuries or even death.

The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.

The recalled helmets do not comply with the coverage, positional stability, and labeling requirements of the CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

The vehicle’s clutch can fracture, causing fragments to be ejected from the vehicle, posing fire and injury hazards.

A fuel leak can occur at the fuel pump outlet connector on the fuel tank near a hot surface, posing a fire hazard.

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.